Privacy Policy

Last Updated: July 2026

At Divine Crew ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using www.divinecrew.com ("Website").

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you use our Website or place an order, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping & Billing Address
Order Details

Payment Information

Payments are processed securely through third-party payment gateways.

Divine Crew does not collect or store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Technical Information

When you visit our Website, certain information may be collected automatically, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Source

This information helps us improve the performance and user experience of our Website.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our products and services.
Prevent fraudulent transactions.
Comply with applicable legal obligations.
Send promotional emails or marketing communications (only where permitted).

3. Cookies

Our Website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Maintain your shopping cart.
Analyze website traffic.
Improve website performance.
Deliver relevant advertisements.

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers necessary for operating our business, including:

Payment gateway providers
Courier and logistics partners
Website hosting providers
Analytics providers
Marketing platforms

These third parties receive only the information necessary to perform their services.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

7. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Update your account details.
Request deletion of your personal information, subject to applicable legal requirements.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our Website may contain links to third-party websites or services.

Divine Crew is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of those websites before sharing personal information.

9. Children's Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page along with the updated "Last Updated" date.

Continued use of the Website after changes have been published constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

Divine Crew

Email: support@divinecrew.com

Website: www.divinecrew.com